This privacy policy is applicable to the website indoasia-hotels.com. This privacy statement does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to indoasia-hotels.com. Indo Asia Hotels (hereinafter referred to as "IAH") is committed to safeguarding its users' privacy. We request all our website visitors to read this 'Privacy Policy' to understand how their personal & business information will be treated, as they make full use of our services to their benefit.
IAH understands and respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We assure you that we adhere to appropriate standards when it comes to protecting your privacy on our websites.
Use of Personal & Business Information
Indo Asia Hotel's primary goal in collecting personal or public information is to provide the user with a customized experience or deals on our network of sites. This includes hotel bookings, personalized services, interactive communication and other services, most of which are completely free and remaining are paid.
Collection of Information
In general, you can visit indoasia-hoels.com website without revealing your identity or any personal information about yourself. We do track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user identity remains anonymous.
With specific reference to booking/e-commerce transactions, indoasia-hotels.com collects the following personal sensitive information from you while transacting through indoasia-hotels.com:
Name and Sex
Phone Number / Mobile No.
E-maiI Address
Address
Date of birth in case of a child
Information from Cookies
Some of our web pages use "cookies" so that we can serve you in a better way with customized information when you return to our site and provide you with a better browsing experience. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it.
Services from Third Party
With specific reference to third party NPII advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may or may not collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to ours and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry-standard technology used by most major websites. Rest assured, no personally identifiable information is collected or used in this process. Such third parties do not have access to your name, phone number, address, email address, or any personally identifying information.
Indo Asia Hotels does not trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
Customer name, address, phone number, traveller's name and age are used to share with third party for the purpose of reservation and booking the services for the customer/traveller.
Data collection by Payment Gateways
Information like credit card details and net banking details are usually collected directly by the payment gateways and banks and not by Indo Asia Hotels, but if ever stored or retained by us, remains internal and secured and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and charge backs, if applicable.
Information like mobile number, e-mail address and postal address may be used by the company for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the indoasia-hotels.com website, but you may be unable to access certain options, offers and services.
Indo Asia Hotels takes appropriate steps to protect the information you choose to share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on gm@indoasia-hotels.com to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.
Indo Asia Hotels will continue to enhance and update its security protocols as and when new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.
If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. We recommend accessing our privacy policy regularly to ensure you understand our current policies.